1. General Information and Acceptance
1.1. Provider Identification
These General Terms and Conditions (hereinafter, the "Terms") govern access, registration, and use of the Claix data standardization and intelligent mapping technology platform and API (hereinafter, the "Service" or the "Platform"), accessible through the claix.app website and its API endpoints, owned by:
- Identity:ANAYA CARBALLO GAEL (hereinafter, "Claix" or the "Provider")
- Address: Ronda Sur 203, 3º 3ª Der, 28053 Madrid, Spain
- Tax ID (NIF): 51030923H
- Contact email: info@claix.dev
1.2. Acceptance of the Terms
Access, account creation, API key generation, and use of the Service imply full, express, and unconditional acceptance of these Terms as published at the time of each access or HTTP request. If the User disagrees with any condition, they must refrain from using the Service.
Claix reserves the right to modify these Terms at any time, notifying the User at least thirty (30) calendar days in advance via electronic communication to the email provided at registration. Continued use of the Service or API after the modifications take effect will constitute acceptance of the new Terms.
2. Definitions
For the purposes of these Terms, the following shall mean:
- "Platform" or "Service": The software-as-a-service (SaaS) and application programming interface (REST API) offered by Claix, designed for extraction, transformation, standardization, and semantic mapping of data files (Excel, CSV) to JSON format using Artificial Intelligence algorithms.
- "User" or "Customer": The natural or legal person (developer, company, agency, or professional) who contracts or uses the Platform or API for integration into their own workflows or products.
- "API Key": The unique and confidential authentication identifier or key provided to the User to send authorized requests to Claix endpoints.
- "Payload / Source File": Excel (.xlsx, .xls) or CSV files and schema parameters (schema_id) sent by the User to the API for processing.
- "Output JSON": The standardized data structure resulting from AI processing returned by Claix upon completion of the request.
- "AI Features": The Artificial Intelligence engine integrated into Claix Edge Functions responsible for interpreting the semantics of Payload columns and matching them to the defined schema.
3. Purpose and Description of the Service
3.1. Purpose
These Terms govern the conditions of access, integration, contracting, and use of the Claix REST API and Control Panel (Dashboard), a B2B infrastructure solution oriented toward ephemeral data processing and standardization through intelligent AI mapping.
3.2. Main Features
The Service offers, among others, the following features:
- Import and Mapping REST API: Secure endpoint for receiving multipart/form-data files (.csv, .xlsx) and their automatic conversion to JSON through semantic AI mapping.
- Management Dashboard: Panel for API Key administration, data schema definition, consumption log review, and subscription management.
- AI ETL Engine: Semantic field inference algorithm for normalizing inconsistencies in received data.
- White Label / Invisible Mode:Integration is designed to operate in the User's backend infrastructure without the User's end customer perceiving Claix's involvement.
3.3. Service Availability (SLA)
Claix will deploy its best technical efforts to maintain API availability of 99.5%, excluding scheduled maintenance windows. Claix shall not be liable for service interruptions arising from force majeure, widespread network outages, or failures in cloud computing infrastructure providers (Supabase / hosting providers).
4. Registration, User Account, and API Keys
4.1. Registration and Data Accuracy
To use the API and Dashboard, the User must register by providing truthful, complete, and up-to-date information. The User guarantees the authenticity of the data provided (including billing and tax identification details).
4.2. Credential and API Key Custody
The User is solely responsible for maintaining the confidentiality of their access password and API Keys generated in their panel. Any HTTP request received on Claix servers that includes a valid x-api-key header shall be presumed to have been legitimately made by the User holding that key. The User agrees to notify Claix immediately upon detecting theft, leakage, or unauthorized use of their API Keys, proceeding to revoke them immediately from the Dashboard.
Responsibility for key usage: The user is solely responsible for safeguarding their API Key and for all requests generated from their account, including those made due to errors in their own scripts, loops, or code.
4.3. Traffic Limits and Fair Use (Rate Limiting)
Claix reserves the right to limit the number of simultaneous requests per second or minute (rate limits) assigned to each account to protect API stability. Deliberate attempts to circumvent these limits may result in temporary account suspension.
5. Economic Conditions
5.1. Contracting Models and Plans
Rates, consumption plans (fixed monthly quotas, pay-as-you-go, or request credit volume), and features of the different service tiers are published at claix.app/pricing or in specific commercial proposals formalized with the User. Unless otherwise indicated, prices do not include applicable indirect taxes (such as VAT).
5.2. Billing and Collection
Pay-As-You-Go Model: The service is billed in arrears according to the usage metric (rows processed / calls). Issued invoices are payable.
Subscription plan charges are collected in advance at the start of each billing period. For pay-as-you-go or excess API request consumption models, charges are calculated at the end of each billing cycle. The User expressly authorizes recurring charges to the payment method (bank card or authorized payment gateway) entered during contracting.
Stripe collection authorization: The user authorizes Claix to make recurring or threshold-based charges to the credit/debit card provided.
5.3. Non-Payment and API Suspension
Non-payment of any fee or consumption gives Claix the right to temporarily suspend API Key validity seven (7) calendar days after notification of payment failure. During suspension, the API will return an HTTP error response code (401 / 402) to the User's requests.
6. User Obligations
The User expressly agrees to:
- Use the API and Service exclusively for lawful purposes and in accordance with these Terms.
- Ensure they have adequate legal bases under the GDPR to send data contained in files to Claix servers for processing.
- Refrain from sending malicious files, executable scripts, corrupt code, or payloads intended to compromise the security of Edge Functions or Claix infrastructure.
- Not reverse engineer, decompile, disassemble, or attempt to extract the source code or internal instructions (prompts) of the Claix Artificial Intelligence engine.
- Not resell, restructure, or commercialize direct access to the Claix API to third parties without prior written authorization from the Provider (without prejudice to its use as an integrated backend component within the User's own software).
7. Intellectual and Industrial Property
7.1. Service Ownership
The Platform, API design, mapping algorithms, Edge Functions, the Claix brand, the claix.app domain, and associated documentation are the exclusive property of ANAYA CARBALLO GAEL and are protected by intellectual and industrial property laws. Contracting the Service grants only a non-exclusive, revocable, non-transferable, and subscription-limited API use license.
7.2. User Data Ownership
The User retains exclusive ownership of uploaded files (Payloads) and processed data (Output JSON). Claix acquires no ownership rights over information transmitted through the API.
8. Data Protection and Ephemeral Processing
8.1. GDPR Roles
With respect to personal data that may be contained in files processed through the API:
- The User acts as Data Controller (or Processor vis-à-vis their own customers).
- Claix acts as Data Processor (Art. 28 GDPR), processing data solely to execute standardization and return the JSON structure.
- Specific data processing conditions are governed by the Data Processing Agreement (DPA) accessible at claix.app/en/dpa, which forms a binding and integral part of these Terms.
8.2. Zero Retention and No AI Training Guarantee
Claix expressly guarantees that:
- No permanent copy is stored: Files uploaded to the API are processed in memory / ephemeral storage and are deleted immediately after the HTTP response is issued.
- No model training: Data processed through API requests is in no case used for training, tuning, or development of public or commercial third-party AI models.
9. Specific Conditions of the Artificial Intelligence Engine
- Nature of Mapping: AI Features perform statistical and semantic processing aimed at matching columns and interpreting formats.
- Supervision and Validation:The User understands that AI systems may produce inaccuracies in cases of highly ambiguous, corrupt, or poorly structured files. It is the User's responsibility to perform necessary validations in their own systems before injecting the resulting JSON into production databases or mission-critical automated workflows.
- Infallibility Warranty Exclusion: Claix does not guarantee that mapping results will be 100% accurate for all possible file variations existing in the market, committing only to execute processing in accordance with industry standards.
10. Liability and Limitation of Warranties
10.1. Warranty Exclusion
The Service is provided "as is" and "as available." Except for mandatory warranties established by applicable law, Claix does not guarantee that the Service will be uninterrupted, free of minor errors, or meet specific undocumented commercial requirements.
10.2. Financial Liability Limitation
To the extent permitted by applicable law:
- Claix's total cumulative liability to the User for any claim arising from use or inability to use the API shall be limited to the total amount actually paid by the User to Claix during the three (3) months preceding the event causing the damage.
- Claix shall in no case be liable for indirect damages, lost profits, loss of revenue, data loss, or business interruption of the User or their customers.
11. Duration, Suspension, and Cancellation
11.1. Duration
The contract enters into force upon account creation and remains in effect while the User maintains an active subscription or Dashboard access.
11.2. Cancellation by the User
The User may cancel their subscription at any time from the administration panel. Cancellation takes effect at the end of the current billing period, retaining API access until that date without right to refund for the consumed period.
11.3. Suspension and Disabling by Claix
Claix may immediately suspend or revoke API Keys and account access, without prior notice, in case of:
- Serious violation of API security or attempted unauthorized access to other users' data.
- Use of the Service for illegal activities, fraud, or mass malware distribution.
- Non-payment of Service fees.
12. Confidentiality
Both parties agree to maintain the strictest confidentiality regarding technical information, access keys, internal documentation, and trade secrets of the other party to which they have access in connection with the provision of the Service. This obligation shall remain in effect during the contractual relationship and for a period of three (3) years after its termination.
13. Applicable Law and Jurisdiction
These Terms are governed by and construed in accordance with Spanish law. For the resolution of any dispute, conflict, or claim arising from the interpretation, compliance, or execution of these Terms, both parties expressly submit to the jurisdiction of the Courts and Tribunals of the city of Madrid (Spain), waiving any other jurisdiction that may correspond to them.
14. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy and the DPA, constitute the complete agreement between the User and Claix regarding use of the Service.
- Partial Invalidity: If any clause is declared null or ineffective by a competent court, the remaining clauses shall remain in full force and effect.
- Assignment: The User may not assign their rights or obligations without prior written consent from Claix. Claix may assign the contract in the context of a corporate reorganization, merger, or asset sale.